NEW: QuickBooks Item Mapping, Public API Updates, Copilot: Multiple Playbooks and Manager Users, Support Series and more
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Customer newsletter (2)

 

đź‘‹ Hey there,

 

Here's what you'll learn in this month's customer newsletter:

  • NEW: QuickBooks Item Mapping
  • Public API Updates
  • Copilot: Multiple Playbooks
  • Copilot: Manage Users
  • Support Education Series: QuickBooks Integration
  • Updates from Support
  • Featured Help Center Articles
  • Supermove Showcase Recording

NEW: QuickBooks Item Mapping

Supermove now supports directly mapping Bill Items to QuickBooks Products & Services from within the billing settings. If a new item is created on QuickBooks or Supermove, you’ll now be able to map the item and export an invoice using it within minutes.

Quicbooks Item Maping

Public API Updates

We are building new endpoints to create, update, and manage projects on Supermove. The first of these releases includes a new “Update Project” endpoint that allows cancelling and uncancelling move projects. See more details in the public API documentation: Update Project Endpoint 

Copilot: Multiple Playbooks

With AI Sales Copilot, you can now create and maintain multiple playbooks for different stages of the sales process. These playbooks can be fully customized or copied from your existing ones.

 

Additionally, during or after a call, you can change the playbook used and run the AI over the newly selected playbook.

Copilot Playbooks

Copilot: Manage Users

You can now fully manage your sales team on AI Sales Copilot! This includes editing team member information, changing forwarding phone numbers, and generating new Supermove phone numbers to use.

 

Additionally, you can activate and deactivate users, ensuring your licenses are efficiently used for active salespeople.

Copilot Manage Users

Support Education Series: QuickBooks Integration

This August the Supermove Support Team will spend time walking through the new Supermove QuickBooks Integration and mapping process. This webinar will include: tier requirements to access the integration, connecting the systems, mapping each Supermove item to the appropriate QuickBooks Product & Services category, and helpful resouces available.

Support Quickbooks

Interested in joining? Sign up here: Wednesday, August 21st @ 1:00 pm EST

Supermove Support Revamp: What’s new?

Over the past few months, the Supermove Support Team has been hard at work to bring the best-in-class service to all customers. To start, Support has launched a brand-new customer Help Center with relevant articles and helpful AI Tools to drive quick answers

Support revamp

We’ve also expanded hours of coverage Monday - Friday from 7:00 am - 8:00 pm EST with the following ways to get in touch:

  • EMAIL: help@supermove.com
  • PHONE/SMS: 415-991-1969
  • CHAT: In-app Live Chat is available in the Office app

Featured Articles this Month:

  1. Timesheets Library
  2. Finalizing a Job
  3. Crew Hours Report

What’s new in Supermove: 

Check out the recording of our latest Supermove Showcase to see the newest updates to our software.

 

In this edition, we cover call routing and updates to Sales Copilot, enhancements to our email capabilities, and a sneak peek on future releases.

Untitled (560 x 315 px)
Watch The Recording

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Supermove, Inc, 548 Market St PMB 18007, San Francisco, California 94104-5401, United States